PicoKeebs

Legal Notice

Welcome to the PicoKeebs website, your specialist in online sales of customizable mechanical keyboard kits, switches, keycaps, and accessories. This site is operated by CHABAUD-PECH ANTONIN, a sole proprietor, whose legal details are as follows:

Identity

Trade name: PicoKeebs
Director: ANTONIN CHABAUD-PECH
Registered office address: 8 B Rue des Jardins, 34200 Sète, France
SIREN: 979 938 305
SIRET: 979 938 305 00013
Legal form: Sole proprietorship
Micro-enterprise: Yes
Intra-community VAT number: FR37979938305
Registration in the RCS: Montpellier, 03/10/2023, under number 979 938 305 R.C.S. Montpellier
NAF or APE code: 47.91B (Distance selling on specialized catalog)
Date of creation: 27/09/2023
Workforce: 0 employees

Activity

PicoKeebs is dedicated to online sales of customizable mechanical keyboard kits, switches, keycaps, and accessories. We are committed to offering quality products to our customers.

Contact

For any questions or information requests, please use the contact form available on our website, or email us at support@picokeebs.com.

Intellectual Property

The entire content of the PicoKeebs website is the exclusive property of the company, except for elements belonging to third parties. Any unauthorized reproduction is prohibited.

Data Protection

PicoKeebs is committed to protecting your privacy. We do not store any personal information on our servers, except for printed invoices which are kept for accounting purposes. These documents are processed with the highest level of security and in accordance with applicable data protection laws.

You have the right to access, modify, or delete your personal data. To exercise these rights, please contact us at privacy@picokeebs.com.

Use of Cookies

Our website only uses cookies strictly necessary to facilitate your shopping experience by retaining items in your cart between visits. As these cookies are essential, they do not require explicit consent under GDPR regulations.

Guarantees and Consumer Rights

All products sold on PicoKeebs benefit from the legal guarantee of conformity (Articles L217-4 to L217-14 of the Consumer Code) and the guarantee against hidden defects (Articles 1641 to 1649 of the Civil Code). In case of issues, customers are invited to contact us directly to find a solution.

Mediation of Consumer Disputes

In accordance with Article L612-1 of the Consumer Code, in case of disputes, you may contact a mediator for free. Our designated mediator is:
Médiation-Net
Website: www.mediation-net.com
Address: 34 Rue des Églises, 75008 Paris, France

Hosting

Our website is hosted by Adkynet. Hosting details are as follows:
Adkynet
Address: 5 rue des bleuets, 89260 Perceneige
Website: www.adkynet.com

Payments and Bank Data Protection

We use Stripe, a secure payment platform, to handle payments made on our website. Stripe is PCI DSS certified, ensuring the security of your payment information.

Data shared with Stripe: When you make a purchase, the necessary information for payment processing (such as bank details, billing address, and transaction history) is transmitted directly to Stripe.

Responsibility of Stripe: PicoKeebs does not store any banking data. All payment-related information is processed and stored by Stripe in accordance with their privacy policy.

For more information on how Stripe handles your personal data, please refer to their Privacy Policy.

Terms and Conditions of Sale

These terms and conditions govern the sale of products on the PicoKeebs website. By making a purchase, you agree to these terms. Please read them carefully before completing your order.

1. Order Process

To place an order, you must add the desired products to your shopping cart and proceed to the checkout page. You will be required to provide your contact information and payment details to complete the purchase. Once the payment is processed, you will receive an order confirmation email.

2. Payment

We accept payments via Stripe, a secure payment platform. All transactions are processed through Stripe, which is certified PCI DSS (Payment Card Industry Data Security Standard), ensuring the safety of your payment information. PicoKeebs does not store any payment details.

By using Stripe, you agree to their terms and privacy policies. For more information on how Stripe handles your data, please refer to their Privacy Policy.

3. Shipping and Delivery

We offer shipping to most regions. Shipping fees will be calculated during the checkout process. The estimated delivery time depends on the destination and shipping method chosen. We are not responsible for any delays caused by the carrier.

4. Right of Withdrawal

In accordance with French law, you have 14 days from the receipt of your order to exercise your right of withdrawal without giving any reason. To do so, please contact us via email at support@picokeebs.com.

5. Returns and Refunds

If the product is defective or does not meet your expectations, you can return it within 14 days from the date of delivery. The product must be in its original condition and packaging. Once the return is received, we will issue a refund or exchange as appropriate.

6. Product Information

All product descriptions and prices are accurate to the best of our knowledge. However, we reserve the right to correct any errors in pricing or product information at any time without prior notice.

7. Warranty

All products are covered by the legal guarantee of conformity and warranty against hidden defects, as per the French Consumer Code (Articles L217-4 to L217-14 and Articles 1641 to 1649 of the Civil Code). If a product is found to be defective, please contact us for assistance.

8. Data Protection

Your privacy is important to us. We only collect personal information necessary to process your order. For more details on how we handle your data, please refer to our Privacy Policy.

9. Liability

We are not responsible for any damages resulting from the use of the products sold on the website, except in the case of gross negligence or fraud. Our liability is limited to the total amount of your order.

10. Governing Law and Jurisdiction

The sale agreement and these terms and conditions are governed by French law. In case of a dispute, the courts of Montpellier will have exclusive jurisdiction.

We reserve the right to modify this legal notice page at any time. Please check it regularly to stay informed of any updates.

Last update: 15/02/2024